今天收到美亚的信,说是卡有问题,取消了我一个订单,差不多同时买的另外一个订单却没事还在运。
被取消的订单时大额订单。
现在的情况是,账户都还正常使用,被取消订单的礼品卡额度退回到账户了,但是我不敢用,也不敢贸然联系亚马逊,怕说的不好搞成封号。这种情况该怎么办啊。。。。请各位指点
Hello,
The gift card you tried to use is not a valid Amazon gift card. As a result, we have canceled any associated orders.
Because you received this gift card from a third party, we cannot reissue the gift card or reimburse you for these funds. We suggest that you contact the party who sold or gave you the gift card.
Always buy Amazon gift cards from authorized third-party sellers. We will close any customer account in which we see repeated use of invalid gift cards.
Sincerely,
Account Specialist
被取消的订单时大额订单。
现在的情况是,账户都还正常使用,被取消订单的礼品卡额度退回到账户了,但是我不敢用,也不敢贸然联系亚马逊,怕说的不好搞成封号。这种情况该怎么办啊。。。。请各位指点
Hello,
The gift card you tried to use is not a valid Amazon gift card. As a result, we have canceled any associated orders.
Because you received this gift card from a third party, we cannot reissue the gift card or reimburse you for these funds. We suggest that you contact the party who sold or gave you the gift card.
Always buy Amazon gift cards from authorized third-party sellers. We will close any customer account in which we see repeated use of invalid gift cards.
Sincerely,
Account Specialist