解决方案找到了:1, turn on headset. 2, plug usb into both your headset and console. 3, hold the power and mute buttons, while keeping held you will hear a throb sound (sorry only way to describe it) keep them held and you will hear it again, keep it held and the headset will turn off. 4, turn the headset back on while still connected via USB. 5, wait for headset to find the console at which point voilà you have sound! I then unplugged and allowed it to reconnect and it's all good.
来源:reddit
r/XboxSupport/comments/1gbffej/new_model_wireless_xbox_headset_has_no_audio_on/?rdt=60711