If you experience crashes while playing, you can recover your save data using the following method.✅ How to Recover Save Data1. Select "Load" from the Title menu.
2. Select the "Recover" button at the bottom.
3. Select your most recent save file. (Up to 3 backup files can be created.)
4. A message saying "Save data successfully retrieved" will confirm completion.
If you experience issues with launching the game or with save files, please contact us via 1:1 Inquiry on our Support page and send us the relevant files using the instructions below.✅ How to Send Log Files (PC)You can check the log file on your computer as follows. 1. Press Windows + R to open the Run window. 2. Type "%LOCALAPPDATA%\BBQ\Saved\Logs" and press Enter. 3. Select the folder named with numbers and compress it into a zip file.
2. Select the "Recover" button at the bottom.3. Select your most recent save file. (Up to 3 backup files can be created.)4. A message saying "Save data successfully retrieved" will confirm completion.If you experience issues with launching the game or with save files, please contact us via 1:1 Inquiry on our Support page and send us the relevant files using the instructions below.✅ How to Send Log Files (PC)You can check the log file on your computer as follows. 1. Press Windows + R to open the Run window. 2. Type "%LOCALAPPDATA%\BBQ\Saved\Logs" and press Enter. 3. Select the folder named with numbers and compress it into a zip file.
